Delivery & returns

[In one or two sentences: how quickly orders go out, what delivery costs, and how long customers have to return something.]

Delivery

[When orders are sent out, which courier you use, and how long delivery usually takes.]

• Parcel €10
• Large parcel €20
• Extra-large parcel €50
• Pallet €100

Prices include VAT and are the same for Ireland, Northern Ireland and Great Britain. One delivery charge per order, set by the largest item; every product page shows which one applies.

[Anything that costs more or goes by pallet: gates, feeders, large rolls of wire. Say whether you'll ring to arrange it.]

Returns

[How many days customers have to return something, and whether it must be unused and in its packaging. Online orders in Ireland have at least 14 days by law.]

• [How to start a return: ring or email, with your order number.]
• [Who pays to send it back.]
• [What can't be returned once opened, such as animal health products.]

Damaged or faulty items

[What to do if something arrives damaged or stops working: who to contact, and whether you repair, replace or refund.]